Queue-one app de-queued; lack of awareness about app leads to pilots failure

City Political State

Queueone app, a mobile application introduced by the Election Commission as part of a pilot project in  Polling Station (PS) No. 118 in BTM Layout has not seen many takers among voters. The app helps voters book a time-slot when they can arrive at their PS and cast their ballot.

The app helps the voters book their time slots in advance, to help voters cast their votes without waiting in long queues.

A person can initiate their voting process while at home through app. It will provide time slots which a voter can select. However, this initiative turned out to be a dud as not many people are aware of the app.

Only 55 people have turned up to the polling booth after having their slots booked through the app.

“Virtual queue was implemented as a pilot to help voters , failed miserably. Only one polling station out of 4 in the booth has the facility and it is very difficult to manage. People stood in queues instead of using the app,” says Nitin Seshadri, a volunteer who issued booth slips at PC 26, AC 172.

BBMP’s  additional commissioner, SS Nakul said that “It is a pilot trail to check if it possible to skip long queues at polling booths as many people hesitate to wait in long queues. It is the first time the ECI has conducted such an experiment concerning the waiting time of voters in polling booths but it was disappointing to see it failing.”


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